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<SCAM ALERT> Public advisory on scammers impersonating IPOS staff

03 Jun 2024

1          Be vigilant and exercise caution as scammers claiming to represent IPOS may target you via SMS, phone calls or emails.

2          Some members of the public have received emails from persons purporting to be from IPOS, informing them of IP infringement with dubious file links, and asking for urgent action.

3          IPOS will not request personal details or inform you about infringement cases or direct you to make a payment over phone, SMS or emails. IPOS will also not contact you regarding any overseas IP filing. All emails from IPOS will also be from addresses ending with “”.

4          To avoid falling victim to such scams, members of the public who receive such emails and/or calls should adopt the following measures:

  • Do not click any links, download, nor open any files from such emails, as they may contain viruses.
  • Report any scam cases to ScamShield here, or lodge a police report via the SPF online E-Report or at the nearest Neighbourhood Police Centre (NPC).
  • Do not provide the email sender and/or caller with your personal information like your name, or identification number.
  • Be vigilant and ignore emails and/or calls asking for urgent action from you.

IPOS takes such incidents seriously and has made a police report. We are working closely with the authorities on investigations to prevent further cases.

6          When in doubt, please check directly with IPOS at or 6339 8616.


3 June 2024

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