Mediation Cases

Mediation at IPOS: ZipStorm, Inc. & SEEK Limited ↗ (opens in new tab) [2026] SGIPOS MED 2 [PDF, 363 KB]

The Opponent is an Australian company, which operates online employment marketplaces, among other things. The Applicant is an American company which provides online and technology-based employment and recruiting services. The dispute centres on the use of the mark "seek" in relation to recruitment-related goods and services. Although the parties were unable to reach an agreed resolution, the mediation process enabled both sides to engage substantively on the issues and develop a clearer understanding of the legal, commercial, and practical considerations at stake.

Mediation at IPOS: Foo Fang Rou & Heritage Brands Pte. Ltd. ↗ (opens in new tab) [2026] SGIPOS MED 1  [PDF, 171 KB]

This was the second attempt to resolve a family-linked dispute surrounding the Yet Con chicken rice heritage brand (see earlier case at [2025] SGIPOS MED 1 ↗ (opens in new tab)). While settlement was not achieved, in two days, parties moved from multi-front disputes to a transactional roadmap.  The mediation demonstrated what collaborative problem-solving can achieve when parties engage meaningfully.

AMP+ Mediation Success: Babas Nadi (M) Sdn Bhd & Glory Trading & Minimart Pte Ltd ↗ (opens in new tab) [2026] AMP+ MED 1 [PDF, 385 KB]

A Malaysian company specialising in manufacturing and distribution of spice powders and a Singapore wholesale trading company successfully resolved their dispute well within a working day.  This case is testament to the benefits of mediation’s efficiency and focus on commercial objectives rather than legal technicalities, enabling the preservation of business relationships.

AMP+ Mediation Success - Moniba Ather & Singapore New Reading Technology Pte Ltd ↗ (opens in new tab) [2025] AMP+ MED 4 [PDF, 183 KB]

This mediation between an author of a novel and a digital publishing company presented cultural dynamics, language barriers and logistical hurdles navigated remotely across three jurisdictions (Singapore, Pakistan and China). This case is a testament to the advantages of having a bilingual Mediator, who, while performing simultaneous interpretation from English to Chinese (and vice versa) took pains to accurately convey the nuance of what was said and ultimately delivered a positive outcome for both parties.

AMP+ Mediation - The Beauty Nation Pte. Ltd. & Sin Seng Medical & Herbs Pte. Ltd. and The R.Co Pte. Ltd. ↗ (opens in new tab) [2025] AMP+ MED 3 [PDF, 236 KB]

Two businesses dealing in health products had an IP dispute. The Mediator’s bilingual facilitation stood out as a central element of the session. This demonstrated, in practice, how a Mediator’s language sensitivity is integral to party autonomy and procedural fairness.

AMP Mediation - Rasa Fitness & Dance Academy & Nur Badriah Binte Johari ↗ (opens in new tab) [2025] AMP MED 1 [PDF, 220 KB]

In their mediation, a partnership in the business of providing fitness classes, and a fitness trainer, started off relying heavily on their legal positions, but in private caucuses, the mediator skilfully drew out the parties’ true concerns and perceptions.

AMP+ Mediation Success - The Shelter Company Pte Ltd & Steward's Solution Pte Ltd ↗ (opens in new tab) [2025] AMP+ MED 2 [PDF, 175 KB]

Two business partners in a patent infringement lawsuit were guided by their mediator away from a fixation on the technical and legal issues, to reach a commercially feasible solution in one day.

Mediation Success at IPOS - Drama Box Ltd & Storymatrix Pte. Ltd ↗ (opens in new tab) [2025] SGIPOS MED 2 [PDF, 192 KB]

Two companies in vastly different fields – theatre, and, media and entertainment, successfully settled their trade mark dispute. The mediator was able to communicate in Mandarin, which helped the media company’s representatives from China greatly, and bridged the language difference.

AMP+ Mediation Success - The Beauty Nation Pte Ltd & SKY ↗ (opens in new tab) [2025] AMP+ MED 1 [PDF, 190 KB]

In the first case under the WIPO-ASEAN Mediation Programme, two businesses dealing in health products had an IP dispute. The mediator skilfully drew parties to a settlement, pre-writ, saving parties time and cost.

Mediation at IPOS - Foo Chin & Foo Fang Rou ↗ (opens in new tab) [2025] SGIPOS MED 1 [PDF, 165 KB]

A family business dispute concerning the famous heritage chicken rice restaurant Yet Con at Purvis Street was mediated under the IPOS Revised Enhanced Mediation Promotion Scheme.

AMP Mediation Success - The Beauty Nation Pte. Ltd. & Kiong Onn Medical Hall Pte. Ltd. ↗ (opens in new tab) [2024] AMP MED 5 [PDF, 250 KB]

A skilful mediator helped parties in the health supplements industry break their impasse, ventilate their feelings, focus on their interests and engage openly towards an amicable outcome. This 15-hour mediation took place under the WIPO-Singapore ASEAN Mediation Programme.

AMP Mediation Success - Lee Mei Lie t/a CY Education Centre & Fun with Abacus School Pte Ltd ↗ (opens in new tab) [2024] AMP MED 4 [PDF, 177 KB]

Starting out far apart, divided by their legal positions, two parties in the education sector were able to communicate directly and sincerely, adopt a give-and-take approach, and resolve their dispute under the guidance of the mediator.

Mediation Success at IPOS - Restoran India Gate Sdn. Bhd. & KRBL LTD. ↗ (opens in new tab) [2024] SGIPOS MED 1 [PDF, 256 KB]

A Malaysian restaurant chain and an Indian rice exporter had a dispute over trade marks with elements in common. The restaurant modified its trade mark and the parties reached an amicable settlement in 5h under the IPOS Revised Enhanced Mediation Promotion Scheme.

AMP Mediation Success - Gromark Consumers Enterprise Pte Ltd & Universe Kingdom Pte Ltd ↗ (opens in new tab) [2024] AMP MED 3 [PDF, 169 KB]

Two Singapore companies in the field of skincare products disagreed over the interpretation and performance of their earlier settlement agreement. Through shuttle diplomacy, the mediator helped parties take a commercial (as opposed to legalistic) approach and settle their dispute under the WIPO-Singapore ASEAN Mediation Programme.

AMP Mediation Success - Fun Toast Pte. Ltd. & Fun Tea Pte. Ltd. ↗ (opens in new tab) [2024] AMP MED 2 [PDF, 192 KB]

Two F&B establishments in Singapore settled their trade mark dispute by mediation under the WIPO-Singapore ASEAN Mediation Programme. The skill and wise counsel of the mediator helped parties reach an amicable settlement after almost 15 hours, much to their satisfaction.

AMP Mediation Success - Captain K F&B Management Pte. Ltd & En Dining Bar Holdings Pte. Ltd. ↗ (opens in new tab) [2024] AMP MED 1 [PDF, 236 KB]

Two F&B establishments in Singapore settled their trade mark dispute amicably after a five-hour mediation under the WIPO-IPOS ASEAN Mediation Programme. Private sessions with the mediator proved crucial for parties to explore options with the mediator.

AMP Mediation Success - Chew's Optics & Chew's Optics (Bishan), Chew's Optics (Kovan) ↗ (opens in new tab) [2023] AMP MED 1 [PDF, 209 KB]

Three optometry businesses with family ties had a trade mark dispute. Through multiple private caucuses and shuttle discussions, the mediator guided parties towards a settlement in eight hours.

Mediation Success at IPOS - Kibbles Pte. Ltd. & Mr Kibbles Pte. Ltd. ↗ (opens in new tab) [2023] SGIPOS MED 2 [PDF, 349 KB]

A trade mark dispute involving two pet supplies companies in Singapore was successfully mediated in 8 hours after the mediator guided parties past their adversarial positions to focus on shared interests.

Mediation Success at IPOS - Gan Eng Joo Onassis & SG Mr Kopi Private Limited ↗ (opens in new tab) [2023] SGIPOS MED 1 [PDF, 217 KB]

Two Singapore entities were locked in a dispute over marks/signs pertaining to coffee related beverages and services amongst others. Parties managed to reach an amicable settlement through WIPO mediation with funding under the IPOS Revised Enhanced Mediation Promotion Scheme.