Mediation Option for IPOS Proceedings

What is mediation?

  • It is an amicable way of resolving a dispute without a hearing before IPOS.
  • A mediator will help the parties to communicate and explore options. Parties may reach a win-win solution based on their interests.
  • The solution is owned by the parties.

Why mediate?

  • Parties can receive funding of up to S$5,500 of mediation costs incurred. More details on the Mediation Promotion Scheme by IPOS can be found here.
  • The session is confidential to the parties, so frankness and openness is encouraged.
  • Parties are free to choose their mediator.
  • Parties have control and certainty over the process which leads to time and cost savings, including the power to end mediation at any time or use technology to lower costs.
  • Parties can discuss and resolve related disputes.
  • Win-win solutions for both parties.

Success of mediation?

  • Mediation has a high success rate.
    • Read about successful WIPO mediation cases here.
    • Read about a successful mediation case which benefitted from the Mediation Promotion Scheme here.



Parties are free to choose their mediation provider. Some examples of mediation providers in Singapore are the WIPO Arbitration and Mediation Center, the Singapore Mediation Centre, and the Singapore International Mediation Centre.
WIPO Arbitration and Mediation Center

The WIPO Arbitration and Mediation Center is the only global mediation provider specializing in IP and IT disputes.

With a Singapore Office established in 2010, it is readily accessible to parties. The WIPO Center can help parties to shortlist potential mediators who meet their criteria and the requirements of the dispute.

Contact details:
Olivier Marquais
WIPO Arbitration and Mediation Center
Maxwell Chambers
32 Maxwell Road #02-02
Singapore 069115
Telephone: +65 6225 2129, +65 9230 0502
Fax: +65 6225 3568
Email: arbiter.mail@wipo.int, olivier.marquais@wipo.int
Website: http://www.wipo.int/amc/en

Singapore Mediation Centre

Established in 1997, the Singapore Mediation Centre (SMC) pioneered the use of mediation as the mainstream mechanism for dispute resolution in Singapore. Through SMC's panel of professional mediators with legal and industry expertise, SMC is well-placed to manage difficult conversations and unlock standstills for businesses, providing cost-effective and timely solutions.

Contact details:
Singapore Mediation Centre
1 Supreme Court Lane, Level 4
Singapore 178879
Telephone: +65 6332 4366
Fax: +65 6333 5085
Email: enquiries@mediation.com.sg
Website: http://www.mediation.com.sg

Singapore International Mediation Centre

Established in 2014, the Singapore International Mediation Centre (SIMC), is an independent, not-for-profit institution that aims to provide world-class mediation services and products targeted at the needs of parties in cross-border commercial disputes, particularly those doing business in Asia.

Contact details:
Aloysius Goh
Singapore International Mediation Centre
Maxwell Chambers
32 Maxwell Road #02-07
Singapore 069115
Telephone: + 65 6635 2460
Fax: +65 6635 2461
Email: secretariat@simc.com.sg
Website: http://www.simc.com.sg

Parties in IPOS proceedings can request for mediation at any time before we decide on the outcome of the case. If you wish to apply for funding of mediation costs under the Mediation Promotion Scheme by IPOS, please also inform us in advance.

You will be given time to specifically consider your dispute resolution options, after the pleadings (Statement of Grounds and Counter-Statement) have been filed, before completing and returning to us a signed Notification to Registrar.

Once you let us know of your intention to mediate, we will generally suspend the IPOS proceedings for mediation to take its course.

WIPO Mediation

More details on WIPO Mediation for IPOS proceedings can be found here.

If both parties agree to mediate
If you wish to propose mediation to the other party
  1. Both parties jointly complete one Request for WIPO Mediation
  2. Either party sends the Request for WIPO Mediation to the WIPO Center Office in Singapore by email (arbiter.mail@wipo.int), as well as to the other party and IPOS
  3. The WIPO Center will contact the parties about the next steps of the mediation procedure, the appointment of the mediator and the mediator's fees
  1. Complete sections 1, 2 and 3a of the Request for WIPO Mediation
  2. Send the Request for WIPO Mediation to the WIPO Center Office in Singapore by email (arbiter.mail@wipo.int), as well as to the other party and IPOS
  3. The WIPO Center will approach the other party to help them in considering the Request for WIPO Mediation

The WIPO Center is non-profit, and requires only a low administration fee that has been heavily discounted under our collaboration. To further keep costs low, the parties can choose to mediate at the WIPO Singapore Office (29 Heng Mui Keng Terrace, #06-16, Singapore 119620) free of charge.

WIPO Center's Administration Fee
Mediator's Fee
SGD 50 per party SGD 500 per party (includes 4 hours of preparation and mediation)

Additional hours - SGD 200 per hour per party (*)

(*) Based on the WIPO Center's experience, an average WIPO trade mark mediation involves up to 15 hours.

SMC Mediation

More details on SMC Mediation for IPOS proceedings can be found here.

Filing Fee
Mediation Fee
SGD 267.50 (inclusive of GST) per party

SGD 2,140 (inclusive of GST) per party per day, which includes:

  • Mediator's fee
  • Rental of premises at Supreme Court
  • Food and beverage charges for lunch and refreshments
This fee only applies for disputes that are not monetarily quantifiable.

SIMC Mediation

Please contact SIMC (Aloysius Goh) for more details on SIMC Mediation for IPOS proceedings.

Mediation Fee

SGD 5,500 for 2 parties, which includes:

  • Venue
  • 2 tea breaks (no lunch)
  • Case management
  • Mediator fee
SGD 2,750 per additional party, if there are more than 2 parties