Relief Measures for COVID-19

In view of the nation-wide effort on COVID-19 announced by the government, effective from 7 April 2020, IPOS will be taking further steps to protect the well-being of our employees, customers and stakeholders.

Our physical office will be closed, but our teams will continue to work from home to support all our customers.

Our e-filing services will continue to operate. We will extend all filing deadlines to 8 May 2020, for those required to respond between 7 April 2020 to 7 May 2020 inclusive. This extended deadline also applies to cases under our Hearings and Mediation Department.

You may refer to Registries Practice Direction No. 1 of 2020 here for further details.

We encourage you to use our online portal, IP2SG, at or our mobile app IPOS Go, for your submissions.

All e-appointments will be conducted via telephone calls and/or email while all business and legal clinics will be conducted via tele-conferencing. We will also suspend all face-to-face consultations until further notice.

For Copyright Tribunal matters, please refer to our announcement here.

We ask for your patience and understanding where there may be potential delays in documentation. However, we like to assure you that we are closely monitoring the ever-evolving situation and will provide any further updates via our website.

Should you have any questions or require assistance, please reach us at or 6339 8616. Alternatively, you may wish to request a call back by providing your contact details here.

Do take care and stay safe.