Our Services After the COVID-19 Circuit Breaker
Please note that the excluded days period that was declared via Registries Practice Direction No. 2 of 2020 in relation to the nationwide extended circuit breaker has ended on 4 June 2020.
If you need more time beyond existing deadlines, please file a request for an extension of time via the requisite form. If you are unable to do so due to circumstances related to COVID-19 situation, please write to us at email@example.com. IPOS will assess such requests to extend deadlines in these situations on a case-by-case basis. Please note that extensions of time cannot be given for instances where deadlines have already lapsed.
Our physical office remains closed to the public but our online portal, IP2SG, at www.ip2.sg and mobile app, IPOS Go, continue to be available. Business and legal clinics will be conducted via tele-conferencing, while e-appointments will be conducted through telephone calls and/or email.
For Copyright Tribunal matters, please refer to our announcement here.
While our Commissioner for Oath services and all face-to-face consultations will remain unavailable until further notice, the following services have resumed:
*Manual submissions (post, hand, courier) relating to Patents, Trade Marks and Registered Designs, as well as all facsimile transmissions, will only be accepted from 5 to 15 June 2020.
We accept submissions via FormSG as an alternative filing mode now, but we will cease to accept all facsimile submissions from 16 June 2020. Additionally, any manual (post, hand, courier) submissions relating to Patents, Trade Marks and Registered Designs will similarly no longer be accepted from 16 June 2020.
The following, which have taken effect from 5 June 2020, provides further details:
Should you require further assistance, please do not hesitate to reach us at firstname.lastname@example.org or 6339 8616. Alternatively, you may wish to request a call back by providing your contact details here.
Do take care, stay healthy and stay safe.