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Annual Report
Spirit of Performance
The Year In Review
Awards and Accolades
Statistics
Financial Statement
Performance Review
Making Strides in
IP Diplomacy
Facilitating IP
Registrations
Promoting IPM In
Enterprises
Spurring 360° IP
Awareness &
Pro-IP Lifestyles
Encompassing
Service
Excellence
Enhanced Internal
Systems
Constant
Innovation
from Within
Organisational
Excellence
Fine-tuning
Corporate
Strategies
Contribution back
to Society
• Enhanced Internal Systems
The Internal Audit Department was formed in FY2010 to provide independent and objective assurance and recommendations concerning the adequacy and effectiveness of IPOS' operations and systems of control. It works with various departments to conduct financial, compliance and operational audits to evaluate and improve the effectiveness of risk management, control and governance processes in IPOS. The Internal Audit Department adopts and conforms to The Institute of Internal Auditors’ Standards and Code of Ethics.

Picture of Merit Award IPOS migrated successfully to Alliance for Corporate Excellence (ACE) on 1 April 2010. ACE is an initiative led by the Ministry of Finance to facilitate greater collaboration among government agencies by streamlining different corporate administrative systems from 11 statutory boards into a single SAP Enterprise Resource Planning platform. This demand aggregation approach ensures greater economies of scale which in turn saves time and cost for the organisation.

IPOS was presented a Merit Award for Technology at the Knowledge Management (KM) Excellence Awards in November 2010. The award recognises good KM practices in Singapore and supports the collective learning of the KM community through the sharing of good, impactful KM practices.
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Innovation
Teamwork
Performance
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