Where Bright Sparks Set Off - The Intellectual Property Office of Singapore (IPOS) is the lead government agency that formulates and administers Intellectual Property laws, promotes IP awareness and provides the infrastructure to facilitate greater development of Intellectual Property in Singapore. We are looking for astute individuals to be at the forefront of our exciting team. Come as we light your way to a more rewarding career.
We also have additional openings below:
Registries Group
Post (1): Senior Executive, Customer Service and Information Department (CSID)
Job Responsibilities:
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Responsible in increasing user adoption of all KM & CRM systems and organization wide communications, facilitate sharing session, embark on publicity work and such activities to increase staff awareness of KM & CRM initiatives.
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Apply proven communication and problem-solving skills to guide and assist the user group on issues related to the design, development, and deployment of KM & CRM systems.
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Responsible to nurture a reading culture and optimize the usage of IPOS library, include identifying, synthesizing and connecting IP resources to the relevant staff.
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Manage the administrative and budgetary functions of IPOS library and information services, maintain the organization of library materials, and implement promotional activities for IPOS library.
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Guide counter customer service staff in handling enquiries with a primary role in maintaining and improving operational procedures in customer service, while handling difficult enquiries.
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Managing systems, tracking and following up on compliments, feedback, complaints that are received through customer service unit, administering the internal service awards and conducting trainings for new officers.
Job Requirements:
- Good Bachelors degree in any discipline;
- 2-3 years of experience;
- Good spoken languages including Mandarin;
- Mature and capable of working with parties of various levels as KM initiatives would cut across all departments and levels;
- A general understanding of IP would be useful but not essential as training in IP would be provided;
- A general understanding of IP Databases and information sources will be preferred;
- Working knowledge of web-based applications/ information systems, experience in Microsoft Sharepoint will be an advantage;
- Proficiency in MS Office (Word, Excel, Powerpoint, Access) is required;
- Enthusiastic, independent and self-motivated. Some experience in the area of knowledge. management and customer service is preferred.
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Post (2): Senior Executives, Registry of Trade Marks
Job Responsibilities:
Examining a trade mark application requires a combination of good analytical skills and some understanding of, or interest in, how businesses brand, market and identify themselves.
Broadly speaking, the examiner has to:
- Decide if a trade mark distinctly identifies the trade origin of the relevant goods/services applied for;
- Conduct a search for conflicting marks that are on the trade mark register; and
- Review the description of goods/services where the trade mark will be used against international standards of classifying such goods/services.
Trade mark examiners are expected to communicate with applicants or their legal representatives on the outcome of the examination, raise objections to the application, if need be, and consider responses from applicants to these objections. Examiners also have to provide assistance to members of the public who have queries on trade mark related matters.
Apart from examination of applications, an examiner will also be asked to take on administrative roles and responsibilities which are necessary for the proper functioning of the department and to meet the larger organizational goals of IPOS.
Lastly, as you develop in seniority and deepen your expertise as a professional examiner, your role will expand to include supervision, mentoring and coaching responsibilities.
Job Requirements:
- Hold a university degree (from any background) with a good academic standing;
- Possess excellent written and verbal communication skills, and an awareness of the need to provide good customer service;
- Demonstrate sound research, analytical, comprehension and decision-making skills;
- Be good with details;
- Be interested in, or have some understanding of, how businesses brand, market and identify themselves;
- Be self motivated and driven to excel and meet challenges;
- Be able to work collaboratively and cooperatively in a team environment whilst being responsible for individual output targets and deadlines;
- Be able to multi-task and manage projects concurrently from time to time.
* When you start your new job with us, you will undertake a training program along with other successful applicants. You must complete all stages of the program successfully within the specified timeframes to meet the conditions of engagement. A full salary will be paid during the training programme.
* Training initially focuses on specific technical skills, and includes group sessions and individual on-the-job training. However, we believe in continuous learning and will find opportunities for examiners at all levels to undergo training within IPOS or with external agencies.
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Infrastructure and Capability Development Group
Post (3): Assistant Director, Enterprise Development Department
Job Responsibilities:
- Identify, develop, implement and drive-to-closure Intellectual Property Management (IPM) projects.
- Develop strategy and action plans to strengthen and transfer IPM capabilities.
- Implement and maintain IPM processes and best practices.
- Promote and establish IPM community of practice across entire ecosystem.
- Develop and share IPM processes, best practices and case studies for use in self-help reference and resource.
- Support training, mentoring and coaching of IP and IPM topics.
- Work with public agencies to identify/address IP/IPM issues at the whole-of-government level.
- Organise and manage IPM events.
Job Requirements:
- Bachelor degree in any discipline from a reputable university;
- At least 5 years working experience with minimum 1 year experience dealing with IP;
- Those without IP qualifications or IP experience but are willing to undergo IP certification course upgrading (i.e. Graduate Certificate in IP Law course) are encouraged to apply;
- Able to front projects and work independently;
- Good analytical and project management skills;
- Good understanding and awareness of technologies and applications;
- Candidates with a flair for writing and good communication skills will be highly regarded.
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Corporate Services Group
Post (4): Assistant Director, Public Relations Department
Job Responsibilities:
- You will play a key role in the areas of Media Relations, Corporate Communications and Marketing Communications to effectively communicate IPOS' programmes and initiatives.
- Develop and implement public communications strategies for IPOS.
- Drive media publicity, including pitching media stories, facilitating media interviews, crafting speeches, press releases and media replies to both local and foreign media.
- Drive publicity via other communication channels, such as Annual Report, corporate website, corporate brochures, as well as social media.
- Involve in managing crisis communications and business continuity plans for IPOS.
Job Requirements:
- A good University Degree in any discipline;
- 4-5 years of working experience in a relevant field, such as Journalism, Corporate Communications, Marketing, Advertising and Promotions;
- Possess excellent written and verbal communication skills;
- Strong interest in social media;
- Resourcefulness and strong analytical mind;
- Demonstrate drive, confidence, and adaptability;
- People-oriented and a strong team player.
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Post (5): Senior Executive, Human Capital Department
Job Responsibilities:
- Assist in developing and managing HR leadership grooming and development initiatives.
- Assist in planning and executing recruitment efforts that include internship programmes.
- Prepare and analyse HR statistics.
- Involve in the operational human resource functions related to engagement and retention of human capital in IPOS.
Job Requirements:
- Good Degree from a recognised University with up to 3 years of HR experience;
- Strong analytical mind with good verbal, written and negotiation skills;
- Able to work independently and under pressure, resourceful and with a strong sense of commitment;
- People-oriented and a strong team player.
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An attractive remuneration package that commensurates with qualifications and experience will be offered to the right candidate. Please submit your completed job application form to the Human Capital Director via the email to IPOS_Personnel@ipos.gov.sg or mail your application to the address stated below.
Intellectual Property Office of Singapore
51 Bras Basah Road #04-01
Manulife Centre, Singapore 189554
We regret that only short-listed candidates will be notified for an interview.
Download application form for Executives
Download application form for Graduates